Thank you for shopping with us & welcome to the Yarlap® shipping guide! We understand that it is important for you to receive your purchases, please read the below sections carefully to help guide your shipping selection. If you have any further questions regarding estimated delivery or need assistance with your shipping options, please feel free to contact us through our form or toll free at (855) 369-7113!

Shipping Methods

Shipping on all orders over $50 are free! Orders shipped via Ground Shipping are typically shipped within 3-5 business days and arrive in 7 to 10 business days. Delivery days are Monday through Friday, and orders will not be delivered on Saturday, Sunday or Holidays. You will receive an email with tracking information when your order has been shipped. If you ordered online, please allow 1-2 days additional to your processing time.

Your Yarlap® will be shipped to you in an unmarked, privately shipped brown box that is not labeled with our logo. Not even the UPS guy will know that it is from us.
Confidentiality guaranteed.

Third Day & Ground
$9.95 flat rate

2nd Day 
$29.95 flat rate

 

Overnight
$65.95 flat rate

Easy Returns, Refunds & Exchanges

Our return policy elapses after 60 days from the purchase date. Unfortunately, we cannot offer you a refund or exchange after this deadline. To complete your return, you must call our number (855) 369-7113 to obtain an authorization number (RGA). This RGA number must be displayed boldly on the outside of your return package. We only replace items if they are detective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and please send your Yarlap® to us.

For return, once your return is received and inspected, we will send you an email to notify you that we have received your return item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please send your Yarlap exchange or returns to:

Relevium Labs Inc.
4663 Katie Lane
Oxford, OH 45056

Shipping FAQ

What kind of box will my Yarlap® be shipped in?

Your Yarlap® will be shipped to you in an unmarked, privately shipped brown box that is not labeled with our logo. Not even the UPS guy will know that it is from us.
Confidentiality guaranteed.

When will my order ship?

Orders shipped via Ground Shipping are typically shipped within 3-5 business days and arrive in 7 to 10 business days. Delivery days are Monday through Friday, and orders will not be delivered on Saturday, Sunday or Holidays. All purchases are subject to verification with the financial institution and/or card holder, which may take up to 5 business days for approval. You will receive an email with tracking information when your order has been shipped. All orders confirmed before 11:00 a.m. EST will be processed and shipped the same day, pending credit card verification. Orders placed after 11:00 a.m. PST will be processed and shipped the following business day. Orders placed on Friday after 11:00 a.m. EST will be shipped on the following Monday (excluding holidays). All purchases are subject to verification with the financial institution and/or card holder, which may take up to 5 business days for approval.

What do you charge for shipping?

Free shipping is given to purchases over $50 USD when the code "FREESHIP" is used at checkout.
Overnight Shipping $25
Second Day Air $18
Third Day $9
Ground Shipping is a flat rate of $9.

Once I’ve placed my order, how long will it take to arrive?

Orders are typically shipped within 5 business days, and standard Ground Shipping orders arrive in 7 to 10 business days. You will be emailed a tracking number once your order has been shipped, allowing you to track your package progress and obtain a scheduled delivery date. For orders shipped outside of the contiguous United States please allow 8-21 business days for delivery.

Do you ship to P.O. Boxes or Military APO/FPO addresses?

We ship to APO/FPO and PO Boxes with standard shipping for $9. Delivery time to APO/FPO and PO Boxes varies and is generally longer than our standard 4-10 business day Ground Shipping. Please email us at [email protected] or call (855) 369-7113 if you have any questions or concerns

How much does it cost to ship to Alaska, Hawaii or Puerto Rico?

Orders are shipped to Alaska and Hawaii via the United States Postal Service (USPS) for a flat rate of $13. Orders shipped to Puerto Rico are a flat rate of $13.

How can I track my order?

Once your order has shipped, you will be emailed a tracking number. Tracking will be available the day after your order is shipped out. If your order is shipped via UPS, you will be provided an estimated delivery date when you track the package at ups.com. If your order is shipped via USPS, you can view the progress by tracking your package at www.ups.com.

How do I change my shipping address once my order is placed?

If you have entered an incorrect shipping address (or think you did), please call (855) 369-7113 so we can edit that before we ship it out! Once your package has shipped UPS charges an $12 intercept fee plus transportation fees to change an address. This charge can be billed to your original method of payment, or a new method of payment can be provided to cover these costs.